At Vernon Tech Ware, we are committed to delivering Gaming Accessories, Smartphones & More, and Wearable Products to customers worldwide with a smooth and reliable shipping process. Please read our shipping policy carefully to understand our delivery timeframes, processing, and other important details.
1. Order Processing Time
- Orders are processed within 1-3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is processed and shipped, you will receive a confirmation email with tracking details (if applicable).
2. Shipping Timeframes
Shipping times vary depending on your location:
- Domestic Shipping (): Estimated delivery time is 5-10 business days.
- International Shipping: Estimated delivery time is 10-20 business days, depending on the destination and customs clearance.
Note: Delivery times are estimates and may be affected by unforeseen delays such as customs processing, extreme weather, or carrier issues.
3. Shipping Charges
- Shipping costs are calculated at checkout based on the delivery location and order size.
- In some cases, free shipping promotions may be available.
4. International Shipping & Customs
- We ship worldwide to most countries. However, some locations may have restrictions.
- International customers are responsible for any customs duties, import taxes, or local government fees imposed by their country. These charges are not included in our product pricing or shipping fees.
- Customs clearance may cause additional delays beyond our estimated shipping timeframe.
5. Undeliverable or Lost Packages
- If your package is marked as delivered but you have not received it, please check with neighbors or your local delivery service.
- If a package is lost in transit, please contact us at [[email protected]] within 7 days of the estimated delivery date, and we will assist in resolving the issue.
- If a package is returned to us due to an incorrect address or failure to collect, customers may need to pay for reshipping.
6. Order Tracking
- Once your order is shipped, we will provide a tracking number (if available) so you can monitor the delivery progress.
- If you have any issues tracking your order, please contact us at [[email protected]].
7. Contact Us
For any shipping-related inquiries, please reach out to our support team at [email protected].